Our Terms and Conditions

Thinking about staying with us? Here are some things to know.

Cancellation Policy

In the event of cancellation, deposit refunds are as follows:

 

Travel Insurance

We strongly recommend and urge all guests to buy a comprehensive CFAR (Cancel for Any Reason) trip cancellation insurance policy to cover unforeseen events. The renter will be provided with a link to a travel insurance company upon booking. The purchase of a travel insurance policy is a contract between the 'guest/traveler' and the travel insurance company and not Sailfish Gulf Suites. 

 

Payments

 

Security Deposit

A security deposit hold of $300 is placed on the guest's credit card 24 hours prior to guest Check-In date and released 7 days after guest Check-Out date, assuming no damage has occurred.

 

Property Maintenance

 

Pet Policy

Unfortunately, our property has a strict no pet policy. In the event that the guest brings a pet without obtaining Owner authorization, a 25% surcharge on the total cost of the reservation will occur. 

 

Lost or Forgotten Articles

Sailfish Gulf Suites will not be held liable for any personal items left behind on the property. The guest is responsible for all mailing and shipping charges, as well as a $25 processing fee for any "lost and found" items requested to be returned to the Guest. In the event that these lost or forgotten items are not located, Sailfish Gulf Suites will not be held liable for those items left behind on the property. If the items are found and fail to arrive safely to the guest via courier or mail, Sailfish Gulf Suites will not be held liable for these items.